Frequently Asked Questions

【Others】
Can I send my luggage in advance?
We will keep it until arrival.
Please be sure to specify the date of stay and the name of the reservation clearly.
Destination:〒916-0425　27-…Continue reading
【Others】
When will I pay the fee? Can I use a card?
Unfortunately, we can not handle cards at payment at the hotel.For card payment please use advance payment.
【Others】
Does it cost cancellation to change the number of people?
Great number of people changed, except on the day change
We usually do not have a cancellation fee.
Please contact us.
【Others】
Can I take a drink etc?
You can bring it to your room.
We do not allow you to bring it to the restaurant or use it for meals.

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0778-39-1221